Call us
If you're an investor, call us on:
1800 01 01 81
If you're a financial planner or adviser, call us on:
1300 75 26 63
To speak to our Deposits Team, call us on:
1300 337 674
To speak to our Not for profits and Institutions Team, call us on:
1800 01 01 82
Media contact
For media enquiries, contact Kimberly Riddell on (02) 8014 5033 or 0452 406 689 or email fiig@decpr.com.au
External Dispute Resolution Scheme Membership
If an issue has not been resolved to your satisfaction, you can lodge a complaint with the Australian Financial Complaints Authority, or AFCA. FIIG is a member of this scheme.
Website:
www.afca.org.au
Email: info@afca.org.au
Telephone:
1800 931 678 (free call)
In writing to:
Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001.